Sales & Customer Support

Anna
Senior Sales Executive
Anna has over 3 years experience with Printlogic and knows every aspect of the the system. She loves nothing more than a good detailed demo of the system.
She is currently studying for a Business Management Degree which takes up most of her spare time.
She is currently studying for a Business Management Degree which takes up most of her spare time.

Joe
Senior Sales Executive
Originally from Lithuania, Joe came to Ireland in 1999. He worked for many years in the print industry before finding himself in a sales role selling Printlogic.
In his youth Joe was a serious windsurfer (National U18 champion) and whilst he doesn't get out now as much as he would like, he is still a keen fan of watersports and golf.
In his youth Joe was a serious windsurfer (National U18 champion) and whilst he doesn't get out now as much as he would like, he is still a keen fan of watersports and golf.

Rachael
Senior Sales Executive
Rachael was born in Mexico but moved to Ireland when she was two years old. She joined Wildcard in 2016 and has brought
a wealth of sales experience with her. She comes from a retail sales background and has quickly got to grips with
the software industry.
Renowned for her "can do" attitude and her exceptional customer service focus. Rachael enjoys cooking Indian food in her spare time.
Renowned for her "can do" attitude and her exceptional customer service focus. Rachael enjoys cooking Indian food in her spare time.

Crystal
Customer Service Executive
Crystal joined Wildcard in 2018, and has worked in customer service for over 13 years. With a degree in
Languages from UCV (Venezuela), she is interested in learning about culture and traditions from different places.
She enjoys teaching English as a foreign language, traveling, and listening to good music.
She enjoys teaching English as a foreign language, traveling, and listening to good music.

Glenn McNeill
Senior Sales Executive
Glenn joined the ArctechPro team in 2017.
He enjoys long walks on the beach, candlelit meals and is a Gemini.
He enjoys long walks on the beach, candlelit meals and is a Gemini.

Maureen Lewis
Customer Support
Qualified Buyer/Estimator with 20 years experience working in the Printing Industry.
Diplomas - SA Paper Merchants Association - Damelin Purchasing Management.
Enjoys communicating with people from all walks of life and learning about new cultures and religions. Hobbies - reading, listening to music, going to the theater for live shows (Comedy, Drama, Ballet) also watching movies and series. Ardent Rugby fan and likes softball and baseball.
Enjoys communicating with people from all walks of life and learning about new cultures and religions. Hobbies - reading, listening to music, going to the theater for live shows (Comedy, Drama, Ballet) also watching movies and series. Ardent Rugby fan and likes softball and baseball.

Sharon Fatouros
Customer Support
Sharon joined Arctechpro in 2019. Sharon enjoys new challenges and has extensive experience working in the
Customer Services Field across all industries (Market Research being the core) where addressing the needs of
clients is always a priority.
Sharon enjoys being outdoors. In her downtime – when not studying – you will find her hiking in the mountains or on the beach.
Sharon enjoys being outdoors. In her downtime – when not studying – you will find her hiking in the mountains or on the beach.
Technical Support

Alexis
Technical Support
Alexis joined Wildcard in 2018. He has a Bachelor's degree in Computer Science from Universidad Central de Venezuela and
30 years experience working in the IT industry.
In his spare time he teaches tennis & likes running marathons.
In his spare time he teaches tennis & likes running marathons.

Conor
Technical Support
Conor joined Wildcard in 2016. He is part of the Technical Support team & has 10 years experience working in the printing industry.
In his spare time he enjoys playing tag rugby & is a fan of many sports primarily soccer. He is a big Liverpool fan.
In his spare time he enjoys playing tag rugby & is a fan of many sports primarily soccer. He is a big Liverpool fan.

Jacek
Technical Support
Jacek joined our support team in 2015. He has a vast knowledge of Printlogic system, providing technical assistance to
our customers.
Jacek has a Masters degree in computing from the Technical University of Wroclaw (Poland) and over seven ears experience with programming and developing computer systems.
Jacek has a Masters degree in computing from the Technical University of Wroclaw (Poland) and over seven ears experience with programming and developing computer systems.
IT & Development

Anibal
Software Developer
Anibal is our senior software developer with vast knowledge about Printlogic system.
He is playing a key role in the design, installation, testing and maintenance of our software systems.

Grant
Software Developer
Grant is originally from South Africa and came to Ireland in 2016. In his spare time he enjoys motor sport, motor cycling in particular and woodworking.
Crrently Grant is involved in development on the Smartboke system and ArctechPro.

Janusz
Software Developer
Janusz originates from Poland and joined Wildcard Software in 2019.
He has over 12 years experience in software development and web design. Janusz is currently involved in development of Printlogic and BIS Platform.
He has over 12 years experience in software development and web design. Janusz is currently involved in development of Printlogic and BIS Platform.
Management

Philip Dowling
Operations Manager
Philip joined Wildcard in 2011. He has a Masters degree in computing from DCU, a BA Mod in Genetics and computing from
Trinity College Dublin and over 20 years experience programming and developing systems for the web.
Philip is primarily involved with managing the development team and developing our systems but also provides support to our customers via telephone calls, email and live support.
Philip is primarily involved with managing the development team and developing our systems but also provides support to our customers via telephone calls, email and live support.

Geoff Needham
Executive Director
Geoff began his career in insurance where he studied to become an actuary.
As part of his actuarial training he was introduced to programming, first in MS-DOS, then VB-DOS then Visual Basic.
Having passed most but not all of the professional exams he decided programming was much more interesting and went
on to establish Wildcard Software in 2003.
Outside of the office he likes winter sports, mountain biking and soccer.
Outside of the office he likes winter sports, mountain biking and soccer.